Care Roster FAQ
We've listed the questions we get asked most often about Care Roster in our FAQ. Feel free to browse through the FAQ and, of course, please contact us if we can be of any assistance.
Care Roster is a cloud-based Software as a Service (SaaS) soultion for managing the day-to-day operations of a Home Care service. Care Roster is tailored specifically to Home Care organizations that schedule care workers to visit client in their own homes.
No, there are no hidden costs. Our pricing plans are straight forward so you have certainty around your costs. We do NOT charge per hour of care provided.
The only additional charge is a usuage charge for SMS messages sent from Care Roster to your carer's. Care Roster allows you to send SMS messages to your Carer's as part of the client and cover provisioning tools. Care Roster also allows you to send an automated Cover reminder text. The use of SMS messages in Care Roster is optional and if fully controlled by you.
Yes, Care Roster produces Timesheets for all of your carers. You have full control over how various events such as holiday leave, sick leave, client declined care etc. are shown on the Carers Timesheet.
The reporting suite is a collection of Reports available at a click of a button. Reports such as Timesheets, mileage reports, HSE Invoicing reports, HSE Monthly reports and more are all available. The report suite saves you hours each month making fulfilling your reporting requirements easy.
The Analytics Suite is a collection of dashboards that provide realtime insights into your home care service allowing you to provision and grow your service with confidence. Capacity planning by Service Area, Banded Hour compliance and Holiday Leave analysis are all included in the Analytics Suite.
We understand how important managing and provioning cover care is. We have worked hard with our customers to provide a comprehensive tool for managing and provisioning cover care in Care Roster. Book a free demo and let us walk you through the various options available for provioning cover care.
No, the Care Roster Carer mobile app does NOT track the location of your carers.
The Care Roster Carer mobile app is available on both the Google Play Store and Apple App Store. You can get them via the links below:
Yes, we have years of experiencing integrating with other systems such as Accounts Packages, Payroll Systems, Phone Systems and CRMs. Get in touch and let us know how we can help.